At Pirin Market, we take the security of our customers and transactions seriously. This Fraud Prevention Policy outlines the measures we take to protect against unauthorized or fraudulent activities.
- Security Measures
To ensure a safe and trustworthy shopping experience, we may employ various security and verification methods. These may include, but are not limited to:
- Verifying billing and shipping addresses before processing orders.
- Contacting customers directly to confirm order details.
- Monitoring orders and payment activity for unusual or suspicious patterns.
We use these procedures to help prevent unauthorized use of payment methods and to maintain the integrity of all transactions conducted through our website.
- Order Verification and Cancellation
We reserve the right to refuse or cancel any order that appears to be fraudulent, unauthorized, or in violation of our payment policies. If such a cancellation occurs:
- The customer will be notified using the contact information provided during checkout.
- A full refund will be issued to the original payment method.
These actions are taken to protect both our business and our customers from fraudulent or unauthorized activity.
- Customer Responsibility
Customers are responsible for ensuring that all billing, shipping, and payment information provided is accurate and up to date. Providing false or misleading information may result in order cancellation or legal action if fraud is suspected.
- Contact Us
If you believe your account or payment information has been used fraudulently on our website, please contact us immediately at pirinfoods@gmail.com.
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